Privacy Policy
This policy explains how PRAGYAN collects, uses, protects, and manages information for its educational mobile application, website, digital courses, MCQs, PDFs, premium content, and subscriptions.
Company Details
PRAGYAN is an MSME Registered Educational Services Enterprise.
Udyam Registration Number: UDYAM-AS-15-0032841
Business Category: Educational Support Services
Official Address: HOUSE, Near Petrol Pump, Morangial Gaon, Dhodhar Ali, Mariani, Jorhat, Assam - 785635, India
Phone: 8486547759
Email: ziaulhaque2345@gmail.com
Information We Collect
We may collect account details such as name, mobile number, email address, school name, profile photo, login identifiers, device/session information, payment order status, subscription entitlement details, course progress, quiz activity, scores, support messages, and technical logs needed to operate and secure the PRAGYAN app.
How We Use Information
We use information to create and manage accounts, verify login, deliver purchased digital educational content, unlock MCQ plans and courses, process payment status, provide doubt/support services, show leaderboards, improve learning features, prevent misuse, detect unauthorized sharing, and comply with legal or payment gateway requirements.
Payments
Payments are processed through authorized payment gateway services. PRAGYAN does not store complete card, UPI PIN, net banking password, or sensitive payment credentials. We store payment references, order identifiers, transaction status, plan details, and entitlement records to activate access and provide support.
Digital Educational Content
Purchased videos, PDFs, MCQs, premium content, and subscriptions are digital educational products. Access is linked to the user account and may be protected by secure viewing, watermark-ready controls, session checks, and anti-piracy monitoring where available.
Sharing Of Information
We do not sell personal information. We may share limited information with service providers such as hosting, analytics, authentication, payment gateway, notification, security, and support providers only as required to run the service. We may disclose information if required by law, regulation, court order, government request, or to protect PRAGYAN rights and users.
Data Security
We use reasonable administrative, technical, and organizational measures to protect user information, including authenticated API access, secure entitlement checks, restricted admin access, and payment verification controls. No internet system is completely risk free, but we work to protect data from unauthorized access, misuse, alteration, and loss.
Children And Students
PRAGYAN is an educational platform used by students. Where required, students should use the platform with parent, guardian, or school awareness. Users must provide accurate information and must not misuse another person's account or identity.
User Rights And Account Deletion
Users may contact PRAGYAN to request correction, access review, support, or account deletion. Account deletion requests can be sent to the official email or phone listed below. Some records, such as payment, tax, legal, fraud-prevention, and audit records, may be retained where required by law or legitimate business necessity.
Data Retention
We retain information for as long as needed to provide services, maintain purchased access, handle support, meet legal/payment obligations, prevent misuse, and resolve disputes. When information is no longer required, we delete, anonymize, or restrict it according to operational requirements.
Third Party Links And Services
The app or website may contain links, embedded players, payment pages, or third-party services. Their own privacy practices may apply. Users should review those policies when interacting with third-party services.
Updates To This Policy
We may update this Privacy Policy to reflect legal, technical, business, or product changes. The updated date on this page shows the latest version. Continued use of PRAGYAN after updates means the user accepts the revised policy.
Contact
For privacy, account deletion, payment support, refund support, or legal questions, contact PRAGYAN at ziaulhaque2345@gmail.com or 8486547759.